ACLU Michigan offers support to residents with disconnected water service

In partnership with the American Civil Liberties Union of Michigan, PWB is coordinating efforts to reach Detroit area residents who are still living without residential water service during Governor Whitmer’s COVID-19 Executive Order that requires water system operators to restore service to residents who were disconnected for non-payment. Through ACLU Michigan’s campaign, “Turn My Water Back On: Detroit Water Restoration Project,” low-income residents are offered three steps to get their water service restored:

STEP 1: If you don’t have water at your home or know someone who does not have water, you must first call:

  • Wayne Metropolitan Community Action Agency: (313) 386-9727. Wayne Metro has water assistance available through the GLWA WRAP program and the federal CARES Act fund.

STEP 2: If you are still unable to get your water reconnected and believe you qualify, you can call:

  • Michigan’s Department of Environment, Great Lakes and Energy (EGLE): (800) 662-9278
  • Ask to speak to Ninah Sasy, the Governor’s Clean Water Public Advocate, or…
  • The Governor’s Constituent Services line: (517) 335-7858

STEP 3: If you are still unable to get your water restored, please call the ACLU of Michigan at (313) 578-6800 or the Michigan Welfare Rights Organization at (313) 964-0618 and leave a message or fill out the form below.


The People’s Water Board Coalition advocates for the human rights to water and sanitation and equitable access and affordability for impacted communities.


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